GENERAL TERMS AND CONDITIONS
SCOPE
The contracting parties are Boston Education, Niedernhausener Strasse 13, 60326 Frankfurt am Main (hereinafter referred to as “organizer”) and the participant or the participant’s legal (hereinafter referred to as “participant” and “legal guardian”).
The following General Terms and Conditions shall apply to the business conditions between the aforementioned parties.
Deviating conditions and agreements are not recognized unless the organizer expressly agrees to their validity in writing. The present regulations shall also apply to all future business transactions between the organizer and the participant without the need to refer to the terms and conditions again.
BINDING NATURE
The registration is binding for the participant when the registration has been received and confirmed to the legal guardian in writing by e-mail. The confirmation of participation will usually be sent within three working days.
BOOKING
The organizer sends an electronic invoice for the determined course fee to the e-mail address indicated by the legal guardian on the registration form. The invoice amount is to be paid by the legal guardian either during the booking via one of the online payment options provided or within seven days, at the latest three working days before the start of the event, by bank transfer to the bank account specified therein.
PROGRAM & SERVICE CHANGES
The services are limited to the content indicated in the invitation to tender. The program is subject to change without notice.
Furthermore, the organizer reserves the right to change the general terms and conditions, provided that the interests of the participants are not unreasonably affected. The participant or his/her legal guardians have the opportunity to object to the components of the changes by submitting a clear declaration of intent (in writing) within 4 weeks after an effective announcement of the contract change by the organizer.
If no declaration of intent has been submitted by the participants or their legal guardians within the aforementioned period, the contract amendment shall be deemed to have been accepted.
CANCELLATION POLICY
RIGHT OF REVOCATION
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must contact us at:
Boston Education
Maja Vuksic
Niedernhausener Strasse 13
60326 Frankfurt
E-mail: info@boston-edu.org
by means of a clear declaration (e.g. a letter or e-mail sent by post) about your decision to revoke this contract.
CONSEQUENCES OF REVOCATION
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of performance other than the most favorable performance offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of services provided for in the contract. Please note that your right of withdrawal may expire early if we have fully performed our services (“the Service”) and have only started performing the Service after you have given your express consent to do so and at the same time confirmed your knowledge that you will lose your right of withdrawal upon full performance of the Contract by us.
WITHDRAWAL & REFUND
WITHDRAWAL & EXCHANGE OF PARTICIPANTS
Regular Group Courses and Vacation Camps:
If cancellation occurs up to 30 days prior to the start of the event, course fees will be refunded in full. If cancellation occurs later than 30 days prior, course fees will be charged on a pro-rated basis. This will be calculated as follows:
Up to 14 days before the start of the event: 50% of the course fee will be refunded.
From 14 days before the start of the event: Course fees will be charged in full.
Course dates may be cancelled by phone or in writing at no charge up to 24 hours prior to the start of the course. If the cancellation is made later than 24 hours before the start of the course, the course fees will be charged in full.
Absence from the course is not considered a cancellation and does not release the participant from the obligation to pay.
Until the start of the event, a participant can still be replaced by a third party. However, the organizer may object to the change in person if the third party does not meet the requirements of the event.
PREMATURE TERMINATION
In the event of premature termination of an event, there is usually no entitlement to reimbursement of costs.
MINIMUM NUMBER OF PARTICIPANTS
If the minimum number of participants (which regularly is 8) is not reached, the organizer is entitled to cancel the event. The participant fee will then be refunded in full; no further claims can be made.
AUTHORITY TO GIVE INSTRUCTIONS & EXCLUSION OF THE OBLIGATION TO PERFORM
The instructions of the staff must be followed. Violations of the participant against the authority of the organizer or by gross disorderly and/or repeated disruptive behaviour can, in the interest of the other event participants, lead to exclusion from the event. The same applies to drug/alcohol abuse within the framework of the event by the participant. In this case, the legal guardians are obligated to pick up their child at the respective event location. All costs incurred are to be borne by the parent or guardian. Participation fees will not be refunded in this case.
DUTY OF SUPERVISION
The organizer’s duty of supervision exists only within the framework of the times specified in the event description. It begins after the participant has been checked in by an employee of Robot School GmbH at the reception and ends as soon as the participant leaves the facility.
LIABILITY
The participant is not covered by accident or liability insurance by the organizer during the events and on the way to and from the event location.
The organizer is not liable for property of any kind that participants take with them to the event location. We reject any claims for damages by the participant regarding property damage, lost objects or accidents are rejected. This also applies to damages that are not the fault of the organizer. Such as natural wear and tear, improper handling, unsuitable use, faulty, negligent operation or similar.
Furthermore, the legal guardians acknowledge that the organizer assumes no liability for any damage caused by third parties, such as in particular other participants, due to violations.
The legal guardians are also obliged to compensate for the damages caused by their child during the lessons. The organizer excludes liability for slightly negligent breaches of duty, provided that these do not concern damages resulting from injury to life, body or health or guarantees or claims under the Product Liability Act. This also applies to the representative and vicarious agents of the organizer, if the participant makes claims for damages against them.
The organizer is entitled to withdraw from the contract or to cancel the contract after the start of the event if the event is impaired or cannot be held due to force majeure, circumstances beyond the organizer’s control and other unforeseeable events (including, but not limited to, operational disruptions of all kinds, transport delays, strikes, lockouts, loss of labor, energy or raw materials, defective or delayed deliveries by suppliers, official measures). The organizer shall refund the pro rata course fee resulting from unused services.
Alternatively, the organizer may name alternative dates of which he will inform all event participants. There is no entitlement to a refund of fees in the event of such unavoidable date changes.
April 2023